Changes

==== I am getting a message that "my browser has to be upgraded" when I try to connect to BigBlueButton link ====

==== I am getting a message that "my browser has to be upgraded" when I try to connect to BigBlueButton link ====

[[File:BBB browser version issue.jpeg|150px]] <br>

[[File:BBB browser version issue.jpeg|150px]] <br>“Looks like you are using an older version of a supported browser. Please upgrade your browser for full support”

“Looks like you are using an older version of a supported browser. Please upgrade your browser for full support”

What should I do?

What should I do?

Ans: Please check the browser version. To check the browser version, follow these steps.

Ans: Please check the browser version. To check the browser version, follow these steps.

a) Open your browser

 

b) Tap and hold the app

a) Open your browser

c) Got to App info

 

b) Tap and hold the app

 

c) Got to App info

If you are using Google Chrome browser, the version has to be 81.0.4044.177 or higher. If not, please upgrade the browser. Watch the videos below (How to use BBB) for further details.

If you are using Google Chrome browser, the version has to be 81.0.4044.177 or higher. If not, please upgrade the browser. Watch the videos below (How to use BBB) for further details.

If the problem still persists even after upgrading the browser, follow these steps.

If the problem still persists even after upgrading the browser, follow these steps.

1-Go to settings in your mobile.

 

2-Select apps or applications (names will defer from different androids)

1-Go to settings in your mobile.

3-Select Google Chrome and make it default browser.  

 

4-Give permission for microphone.

2-Select apps or applications (names will defer from different androids)

 

3-Select Google Chrome and make it default browser.  

 

4-Give permission for microphone.

==== BigBlueButton is not audible for me; I cannot hear any audio ====

==== BigBlueButton is not audible for me; I cannot hear any audio ====